Bangkoklife
2015 Call Centre Award From the Office of the Consumer Protection Board (OCPB)
2015-10-27T00:00:00Z
The Company received high honours for the year 2015 from the Office of the Consumer Protection Board for its customer call centre providing effective and high-quality service in finding solutions for problems encountered by the Company’s consumers.
The prestigious award attests to the efficiency and quality of service given by the Company’s customer service center in receiving and finding solutions for problems. Bangkok Life Assurance emphasises the importance of providing excellent service both in receiving complaints and finding solutions with sincerity and integrity to all without any discrimination. The Company also focuses on personnel effectiveness management and information technology systems development. Currently the Company has a variety of communication channels for the convenience of its customers, including Call Center, Customer Service Center (CSC) at the headquarter office, Branches nationwide, and also Online channel such as Company website and Facebook page.
The prestigious award attests to the efficiency and quality of service given by the Company’s customer service center in receiving and finding solutions for problems. Bangkok Life Assurance emphasises the importance of providing excellent service both in receiving complaints and finding solutions with sincerity and integrity to all without any discrimination. The Company also focuses on personnel effectiveness management and information technology systems development. Currently the Company has a variety of communication channels for the convenience of its customers, including Call Center, Customer Service Center (CSC) at the headquarter office, Branches nationwide, and also Online channel such as Company website and Facebook page.
